Accelerating the
Industrial Internet of Things
Create New Record
    ANDOR
  • (5)
  • (1)
    ANDOR
  • (3)
  • (2)
  • (1)
    ANDOR
  • (2)
  • (1)
  • (1)
  • (1)
    ANDOR
  • (5)
  • (4)
  • (4)
  • (4)
  • (2)
  • (1)
    ANDOR
  • (4)
  • (3)
  • (2)
  • (1)
    ANDOR
  • (1)
    ANDOR
  • (6)
Compare
6 case studies
Case Study missing? Just let us know via Add New Case Study.
Transformation for IoT Business Model in Connected Industrial Vehicles
Transformation for IoT Business Model in Connected Industrial Vehicles
Transformation for IoT Business Model in Connected Industrial Vehicles
PTC
CNH Industrial wanted to put IoT-enabled viechles onto the market. Whether monitoring a single machine or integrating an entire fleet, operators are able to track the status, speed, and movement of machines and their performance and also receive alerts on issues that may require service by a qualified technician to improve uptime and overall effectiveness of the vehicle.


Industries: Heavy Vehicle
Functions: Logistics & Warehousing
Capabilities: Data Acquisition & ManagementOverall Equipment EffectivenessPredictive Maintenance
Hardware:
Software:
Services:
Reducing Mean Time to Repair by 50 Percent with SmartConnect
Reducing Mean Time to Repair by 50 Percent with SmartConnect
Reducing Mean Time to Repair by 50 Percent with SmartConnect
PTC
Varian has a variety of medical instruments and cancer treatment systems that support today’s leading-edge treatment modalities with Intensity Modulated Radiation Therapy (IMRT) and Image Guided Radiation Therapy (IGRT). These treatment systems are deployed at more than 1,000 hospitals and clinics worldwide. Traditionally, system and equipment problems have required one or more service technicians to diagnose and resolve issues at the hospital site, resulting in higher costs and lost patient treatment time. For a typical treatment device, the loss of one day’s treatment time can result in 35 patients missing their treatments, which is something hospitals and patients cannot afford. Problem resolution can be complicated if incorrect or incomplete information has been provided by the operator, and also in cases where the problem cannot be recreated once the technician is on site. Operators of the Varian Acuity™ imaging system, an integrated simulator and verification tool for testing patient treatment plans, occasionally require expert assistance. Image quality optimization, solving operational problems, and tuning system performance can cost time and money for Varian and their customers.


Industries: Equipment & Machinery
Functions: Maintenance
Capabilities: Data Acquisition & ManagementOverall Equipment EffectivenessPredictive Maintenance
Software:
Services:
Carestream: Market Disruption and Improved Customer Relationships
Carestream: Market Disruption and Improved Customer Relationships
Carestream: Market Disruption and Improved Customer Relationships
PTC
Medical ImagingHealthcare imaging centers provide diagnostic imaging from computed tomography (CT), magnetic resonance imaging (MRI), digital mammography and other advanced imaging systems to physicians in digital format as well as printed on radiographic film, tailored to the referring physician’s requirements.The global market for diagnostic print services is mature and increasingly commoditized due to consolidation into a few large vendors that have heightened customer’s sensitivity to total cost of ownership. Carestream sought a new and innovative way to improve the customers total cost of ownership through consumption based services that has resulted in the creation of a new business model that has disrupted this commoditized market and changed its dynamics in Carestream’s favor.Healthcare Information SystemsCarestream also had an opportunity to optimize critical maintenance and performance of its Healthcare Information Solutions (HCIS) portfolio, which simplifies clinical data management throughout different imaging departments. As the IT ecosystem expands from just back-end infrastructure to more bed-side diagnostics or patient facing, maintenance and system uptime becomes even critical to healthcare providers.


Industries: Equipment & Machinery
Functions: Quality Assurance
Capabilities: Overall Equipment EffectivenessRemote Access & Control
Hardware:
Software:
Services:
Maximizing Clinical Availability and Performance with System Connectivity
Maximizing Clinical Availability and Performance with System Connectivity
Maximizing Clinical Availability and Performance with System Connectivity
PTC
For over 30 years Elekta has been responsible for introducing many market leading, critical technological advances in radiation oncology. Elekta’s Linear Accelerators support a range of pre-configured and optional delivery techniques, providing the physician with the flexibility to tailor the treatment to suit the needs of each individual patient. Remote access was unavailable on complex devices and Elekta was unable to understand machine performance based on real data, which meant the company could not respond immediately to customer problems. This, in turn, meant that Elekta was unable to detect and solve problems on the spot, restricting the company to a reactive service model. A typical patient treatment schedule could require daily treatment for a period of 4-6 weeks, making machine uptime extremely important. Given the complexity of the device and the amount of data that would need to be collected, it was obvious that an automated solution was required. The infrastructure would need the ability to manage the data volume from the devices and also provide a platform that would scale in both size and complexity. “When a customer buys a service agreement, what they are buying is system uptime. They are buying the ability to consistently deliver treatment… patient to patient,” says Martin Gilday, Vice President of Services at Elekta. “Service is not simply a single engineer with a trunk load of parts, but a full portfolio of technical expertise delivered via multiple channels...it’s a big change in the way that you think about service.”Elekta’s success has been built upon innovative engineering, which led to a culture of in-house work. As the company matured and grew, it realized that this was not necessarily the most effective way of working. With the complexity of the product itself, internal engineering expertise would be crucial to solve the company’s service challenges. While the product itself was unique, the methodologies and best practices of accessing and servicing the product were based on industry standards. When customers have service issues that need to be resolved, machine data must be collected and interpreted, and engineers need a deep level of skills and understanding. An integrated solution that brought the data, knowledge, and skills together in a highly connected environment was required. “Customers see connectivity as providing efficiency gains,” says Bruce Fullerton, Vice President of Service and Support. “Their key performance indicators are based around how many customers they can treat in a given space of time.”


Industries: Equipment & Machinery
Functions: Maintenance
Capabilities: Overall Equipment EffectivenessRemote Access & Control
Software:
Services:
Preserving Security and Operator Safety
Preserving Security and Operator Safety
Preserving Security and Operator Safety
PTC
To improve customer satisfaction by minimizing downtime of automated optical inspection machines while preserving security and safety.


Industries: Equipment & Machinery
Functions: Quality Assurance
Capabilities: Asset Tracking & MonitoringData Acquisition & ManagementOverall Equipment Effectiveness
Software:
Services:
Improving Instrument Recovery Time and Reducing Downtime
Improving Instrument Recovery Time and Reducing Downtime
Improving Instrument Recovery Time and Reducing Downtime
PTC
While in the midst of developing SYMPHONY®, a fully automated slide staining system for standard Hematoxylin and Eosin (H&E) staining, Ventana realized that they required a remote service solution to ensure that customers received an exceptional level of service. However, with a tight timeline to develop and launch this new product, there was some reluctance to integrate additional software. “There was some internal reluctance toward implementing the remote service technology with our SYMPHONY instrument given the short timeframe,” explains Greg Dameron, Director of Development at Ventana. “In fact, the executive team informed me that if the software would delay the SYMPHONY launch by even one day, then we would not implement it at all.” The company began evaluating commercial remote service offerings, seeking a solution that would provide value to customers without disrupting system stability. “Our products are based on stability, so we needed the remote service technology to be stable as well,” says Dameron. Ventana sought to reduce instrument downtime to fewer than 24 hours by remotely monitoring all field instrumentation on a 24/7 basis. This would enable the abilities to remotely diagnose and repair issues, provide “over-the-shoulder” troubleshooting and training for users, and track inventory to automatically replenish reagents in real time. “We felt strongly that delivering remote service would help us achieve a response time that we could not otherwise meet,” says Dave Flaten, Vice President and General Manager of the Primary Staining business unit at Ventana. “We believed that it would become an integral part of the product line.”


Industries: Equipment & Machinery
Functions: Maintenance
Capabilities: Data Acquisition & ManagementOverall Equipment EffectivenessRemote Access & Control
Software:
Services: