Dignity Health needed a mobile solution for wayfinding and patient experience that would reflect its corporate branding while serving the unique needs of each facility
Key Requirements - Different types of network (WLAN, IP, Bluetooth) - Multi vendor supports - Energy saving requirements - Standards for high-end technologies used under development - Multi level architecture requirement for securutity and redundancy
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Mobile/web app for location tracking of police officers Automatic alerts to supervisors based on gestures & actions in case of emergency Live streaming of crime scene to supervisors Automatic dispatch of backup to crime scenes Historical and real-time tracking of police officers’ vehicles
The utilities sector is characterized by myriad unconnected, legacy-based heterogeneous systems offered by several vendors that operate according to different standards (e.g. Ethernet, SCADA, OPC, ONVIF, MODBUS). Each system typically covers a particular area of activity (e.g. temperature, pressure, noise, alarm, access control), and is not integrated with the others. Due to this complexity, utilities management teams typically find it difficult to create a coherent, cross-organization situation picture, and to make operational decisions.
In the framework of its predictive maintenance offering, ONEPROD part of the ACOEM group provides monitoring solutions that allow to avoid unexpected breakdowns in industrial production tools. Traditionally ONEPROD was using wired data acquisition systems. However they were costly and hard to install in harsh environments or explosive zones, like in the oil & gas and mining industry. To cover the distance to connect and power the monitoring equipment considerable lengths of cable are required especially in industrial spaces with difficult access. Developing a wireless data acquisition system became a key success factor in the ONEPROD strategy in order to avoid any cabling issue and to improve the safety of the staff in charge of portable measures.
Water, after air, is the second most critical natural resource our lives depend upon. Maintaining adequate clean and safe water supply to urban residents has become ever-challenging. This is especially so under the pressure from the rapid urbanization of the populations in developing countries and increasingly severe constraints of available water resources in many parts of the world. The situation is exacerbated by the inadequate and aging equipment deployed in the water supply infrastructure and the ineffectiveness in the management of the operations of the equipment. The consequence of these conditions impacts to the health and quality of lives of millions of urban residents. The prevailing conditions in the urban water supply systems include: • Safety: Inability to timely detect water quality issues that may lead to health problems • Service Availability: Inability to detect, address and prevent, on a timely basis, operational issues that cause unnecessary service outages • Efficiency: Inability to assess and identify water leakages, and to identify and address energy over-consumption in heavy operational assets (e.g. water-pressurizing bumps), both leading to wastefulness of valuable resources and in the latter case negatively impacting the environment • Effectiveness: Inability to optimize the operation of a group of water-pressuring pumps to provide equitable water supply and to avoid equipment damages under these conditions.
Dignity Health Compass is a flagship platform for all facilities in the Dignity Health system. Static wayfinding provides smooth routing throughout publicly accessible areas across multiple floors in each facility, with customizable points of interest as well as search and filtering capabilities. Each facility can add Bluetooth beacons and other customization as needed. After a successful pilot, the app is now live at 11 Dignity Health sites and will be rolled out to the entire system by the end of 2016.
Key Solutions - Enabled proprietary assets with BLE mesh protocol - Designed interim Linux-based gateway for cloud connectivity via MQTT protocol. - Cloud gateway supports ZigBee as well as BLE-mesh - Assets enabled with multiple sensors to provide cloud with real-time data for energy –plan selection and management - Enabled assets management via mobile application via cloud and gateway
Today with new digital technologies, retailers can now develop and deploy in-store analytics to gather a deeper understanding of customer behaviors and optimize in real-time to improve store efficiencies and customer experiences. Carrefour Taiwan partnered in a cooperative effort with Sirqul on a smart retail implementation to transform into a more immersive, connected experience for both customers and staff. New experiences were enabled and centered around discovering the customer journey and leveraging devices with artificial intelligence and machine learning algorithms to alter in-store experiences in real-time. Measuring behavior in the physical world and acting on this data enables retailers to make an impact on the customer journey and experience a sales lift. This new digital technology called Edysen, enables retailers to track shopper behavior (without an app) on an aggregate and anonymous level in order to get a better understanding on how to attract, engage, and retain customers. Sirqul’s patented Edysen devices blend into the environment and detect WiFi and BTLE pings from phones. The data captured is specific to the device and is non-personally identifiable. The technology then extracts data and in real-time to kick-off an event or series of events including triggers, alerts, automation, promotions, alter digital signage, and more.
Built on Bright Wolf’s Strandz platform and leveraging Amazon Web Services (AWS) cloud storage, Haemonetics won IoT Evolution App of the Year in 2015. Through their partnership with Bright Wolf, Haemonetics released HaemoCloud, connecting the blood supply chain from donation to transfusion. The new system works directly with their existing HaemoCommunicator suite – connecting all Haemonetics sensors and devices in order to format and transfer device information, as well as collect and manage operational data, and send it to the AWS cloud. HaemoCloud also integrates with hospital and other institutional information systems to store and share information with relevant hospital and IT staff, creating a seamless data experience for customers. Data collected in HaemoCloud will allow Haemonetics to build preventative maintenance algorithms and provide customers industry-leading device performance. The system’s flexible architecture also enables Haemonetics to take advantage of new market opportunities and grow with new offerings from Amazon Web Services (AWS) in the future.
The solution proposed by Synapt requires high-speed wireless network and a variety of sensors, including motion sensors, body-worn cameras, gun-lift sensors, etc. These sensors are seamlessly integrated with Synapt’s IoT products, Gateway Enablement Framework, IoT Middleware Platform, Service Management Framework, and Data Analytics Framework, in order to deliver the sought benefits. In addition, Synapt developed a mobile app targeting police officers that works with an integrated OBD II GPS device to provide the exact location of each officer on the mobile map. The solution is tailor-made and vertical-specific to cater to four types of users.
mPrest’s software technology builds a system of systems, “connecting the dots” on a single information grid. From connecting and integrating multiple and heterogeneous systems, through generating an integrated situational awareness picture and running real-time optimization and analytics, to executing appropriate action, mPrest provides end-to-end coverage for all monitoring and control activities. mPrest nurtures strategic partnerships with utilities and system integrators worldwide to improve system performance and lower project development time, cost and risk.
Based on HIKOB technologies and systems, ACOEM launches ONEPROD EAGLE, a new smart online solution, more efficient and with long-range capabilities to collect all required data to detect early defaults. Sensors, wireless data acquisition network and wireless communications are deployed in the solution. Software Components - HIKOB NET PULSE application
*This is an IIC testbed currently in progress.* MEMBER PARTICIPANTS Water and Process Group, Thingswise, LLC and Chinese Academy of Information and Communication Technologies (CAICT) MARKET SEGMENT Public Utilities, Critical Infrastructures and Local Governments This testbed seeks to build an Intelligent Urban Water Supply Management Cloud Service that provides a fully integrated multi-function, multi-service, multi-role, multi-tenant solution. The important benefit of building a cloud service for this purpose is to take advantage of economies of scale, avoiding repeatedly building many independent systems across the country offering almost identical functions. By lowering the cost, it will make it much more feasible for the largest number of city water supply authorities to take the advantage of what the Industrial Internet has to offer in their water supply operations at the earliest time. In the core of this cloud service platform, a number of key solutions are offered to urban water supply authorities and management companies to: • Increase safety and quality of the water supply by employing system-wide water quality monitoring, supported by analytics, to raise water quality issues & identify sources of degradation. • Improve availability of the water supply by employing advanced asset maintenance capabilities with real-time monitoring, fault detection and preventive maintenance to improve water supply asset reliability. • Enhance efficiency of water supply operations by employing advanced analytics on water supply asset operational data to reduce asset energy consumption, detect water leakage and optimize system-wide water distribution during peak usage hours or under shortage in supply. HOW IT WORKS The testbed will deploy IoT gateways to securely connect the water supply asset (e.g. pressurizing pumps) to the cloud service platform where advanced analytics will be applied to the operational data communicated from the assets. The operational insight obtained from the analytics will be used to drive the water supply domain applications to monitor and provide advanced maintenance capability, monitor water quality, detect water leakages, reduce energy consumption of pressurizing pumps and ensure equitable water distributions to the points of consumption during water peak usage hours and water supply shortages. TESTBED INTRODUCTION To connect the smart assets and to establish the services and applications in the cloud services, there are a number of business and technical challenges as outlined below, all of which, except for the tenant scalability, will be explored and experimented to various degrees in this testbed. • Business Models: There are many different stakeholders involved – what business models will be most effective in aligning their interests to use the new water supply management toolset and to support the new business models? • Brown Field Assets: There are large amount of deployed assets in the field, many of them are already industrial control systems (e.g. SCADA) – how to enable connectivity to these assets to bring them online securely? • On-Customer-Premises Assets: There are large amounts of assets (e.g. water-pressurizing pumps) deployed in customer premises (e.g. the pump room in the basements of high-rise residential buildings) – how to maintain the connectivity from the assets to the cloud without substantial recurring expenses? • Field-Deployed Assets: There are many assets deployed in the field (e.g. vaults, meters and instruments) – how to connect them to the system without introducing vulnerability and substantial recurring expenses on connectivity? • Diverse Business Systems to Integrate: The cloud services need to seamlessly integrate to various business information systems from various stakeholders to enable end-to-end functionalities – how to achieve that without incurring large development and on-going support costs? • Scalability: The cloud service will eventually support 665 cities (tenants), each with a dozen or more roles, scores of equipment vendors, thousands of property management firms, tens of thousands of human users, hundreds of thousands deployed assets and potentially millions of consumers as users of a public water supply information system. • Analytics: Many of the data analysis requires advanced analytics and physical model building including employing a combination of modeled physical systems and simulation. How to effectively develop, validate and apply these models in applications is a nascent subject matter in this market segment. The testbed will explore this area as needed to realize its core functional objectives, such as in water quality modeling in a pipeline network, automatic fault detection, predictive maintenance, energy consumption assessment, etc. The testbed will progress over 5 phases testing out six usage scenarios and one evaluation on a new market validation and impact of a new business model over one and half years. The testbed will be deployed in Qinzhou City with a population approximately 3.8 million (based on 2010 census) in the province of Guangxi of China. It is possible through collaboration and support from the Qinzhou City Water Management Authority.
Dignity Health is the fifth-largest hospital system in the U.S. and the largest not-for-profit hospital provider in California. It operates 39 hospitals and ancillary facilities across 21 states.
End-user of platform are manufacturers that have many lighting point and need to monitor, optimize and control energy usage.
Carrefour, a leading multi-national retailer
Haemonetics Corporation is the leading global provider of blood and plasma supplies and services. Our comprehensive portfolio of devices, information management, and consulting services offers blood management solutions for each facet of the blood supply chain — from plasma and blood collectors to hospitals.
The client is one of the world’s largest wireless service providers serving millions of customers in the US. The key business areas of the client include wireless communication, voice, messaging, and broadband.
ACOEM helps customers in the industrial, environmental and defence sectors make the right decisions and take the right actions. All around the world, ACOEM’s 400 employees are at the forefront of innovation in monitoring, maintenance and engineering through 01dB, ONEPROD, FIXTURLASER and METRAVIB.
The testbed will be deployed in Qinzhou City with a population approximately 3.8 million (based on 2010 census) in the province of Guangxi of China. It is possible through collaboration and support from the Qinzhou City Water Management Authority.
|Solution Maturity||Emerging (technology has been on the market for > 2 years)||Cutting Edge (technology has been on the market for < 2 years)||Cutting Edge (technology has been on the market for < 2 years)||Emerging (technology has been on the market for > 2 years)||Cutting Edge (technology has been on the market for < 2 years)||Emerging (technology has been on the market for > 2 years)||Cutting Edge (technology has been on the market for < 2 years)||Emerging (technology has been on the market for > 2 years)|
Location and status of patients
Beacon data locations, most attended areas, energy usage analytics.
Leveraging advanced location-aware Edysen devices and artificial intelligence, Sirqul provided daily insights and KPIs into store performance that helped to drive change and make an impact on their stores.
The solution captured visits, repeat visitors, movement, heatmaps, customer paths, and dwell time by area. Analyzing traffic behaviors, Sirqul provided insights into anomalies that needed investigation and action. Notifications and alerts were created to send alerts to associates when a customer needed help or assistance. A closed loop temperature monitoring system was also put in place to monitor the journey from transport to in-store, ensuring freshness, quality of goods, and integrity of services delivered to customers. Operational triggers in place also caught a freezer’s temperature steadily decreasing due to an open door and immediately fired off a notification to a store associate to close.
Machine maintenance data, anonymized procedure data, detailed maintenance logs.
Location tracking, Motion sensor data, Visual data from body-worn cameras.
Industrial production tools health data
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|Use Cases||Process Control & Optimization (PCO)||Process Control & Optimization (PCO)||Indoor Positioning System (IPS)Real-Time Location System (RTLS)||Process Control & Optimization (PCO)||Structural Health Monitoring (SHM)||Process Control & Optimization (PCO)||Machine Condition Monitoring||Intelligent Urban Water Supply Management|
Real-Time Mapping - Navigate the facility confidently with personalized routing from start to destination, including compass, zoom and rotation control
Improved lighting quality that increase productivity
Data analytics on how customers were shopping and engaging with real-time offers and smarter messaging to customers
Institutional System Integration - Integrated across multiple information systems to share information with hospital and IT staff.
Command and control view—quicker, better perimeter control for quick conflict resolution. Quicker officer response times.
Protocol Agnostic - Anchored by its groundbreaking technology, mPrest has created a new paradigm in the development and adaptation of monitoring and control systems. Featuring modular building blocks that together form an advanced, robust and generic platform, mPrest’s technology facilitates integration, project development and system adaptation for utilities and system integrators.
Data Aggregation - Cloud solutions enable aggregation of 'big data' to enable more robust analysis and lower costs.
Real-Time Updates - Keep patients informed with alerts and notifications
Improve supply chain for assets maintenance
Notifications to employees to improve the customer experience and operational efficiencies
Edge-based Intelligence - A smart system of devices providing critical operational data for service and support.
Lowered incidence of property crimes due to greater investigative capabilities
Greater user empowerment - Empowers system integrators to integrate multiple complex systems, and enables operations personnel themselves to adapt systems to myriad changes in rules, languages, operational modes and sensors
Remote Device Diagnostics - Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.
Data Analytics - Understand the patient experience with analytics and business intelligence
Reduce budget for lighting
More effective store operations (labor optimization, staff effectiveness, product placement etc.)
Complete Business Transformation - Delivers an improved level of care, reduced costs, and traceability across the entire blood value chain.
Officer paperwork automation, Accurate data reduces manual errors.
High Adaptation and Scalability - Seamlessly adapts to changes in rules, operating procedures and sensors, and easily scales to any level of expansion or redeployment.
Time-to-Market - Programming time, production time, and installation time are shortened during the introduction of new products.
Energy monitoring, efficiency and saving up to 90%
Carrefour moved from revenue only in-store analytics to real-time behavioral analysis and alerts and expect to gain a new perspective on how customer and staff engagement directly impacts operations
Enable increased number of procedures per facility per day.
Operational and temperature monitoring will cut energy costs dramatically
Reduced downtime and unexpected maintenance calls.
Enabled power voltage (dimming) and frequency monitoring for multiple device types.
Cross-correlation of newly discovered data with traditional sources such as inventory, staffing, and customer LTV to deliver additional insights
Increased customer satisfaction.
|Hardware||HIKOB LION - Wireless and Ultra-low Power Mesh RouterHIKOB Gateway|
|Software||Amazon Virtual Private Cloud (VPC)Amazon Elastic Compute Cloud (Amazon EC2)Amazon Route 53Amazon Simple Storage Service (Amazon S3)Bright Wolf Strandz Enterprise IoT Application PlatformAWS Cloud|
|Tech Partners||Amazon Web Services||Industrial Internet Consortium (IIC)|
IoT Snapshot: Hardware
|Processors & Boards|
|Sensors & Actuators|
|Devices & Equipment|
IoT Snapshot: Software
|Software as a Service|
|Platform as a Service|
|Infrastructure as a Service|
IoT Snapshot: Service
|Construction & Buildings|
|Equipment & Machinery|
|Logistics & Warehousing|