Accelerating the
Industrial Internet of Things

Enhancing Honda's Connected Car Experience

Enhancing Honda's Connected Car Experience

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Overview
ImageEnhancing Honda's Connected Car ExperienceReal-time In-vehicle MonitoringCovisint Improves Mitsubishi's Collaboration With Its Supply ChainIIC Connected Vehicle Urban Traffic Management TestbedZebra Enables Efficient Communication and Collaboration for Parkland Health & HoMonitoring Vibration PatternsContinuous Casting Machines in a Steel FactoryProviding Proactive Support with Intelligent Smart Services Smart Water Filtration Systems
Verified Vendor
SnapshotEnhancing Honda's Connected Car ExperienceReal-time In-vehicle MonitoringCovisint Improves Mitsubishi's Collaboration With Its Supply ChainIIC Connected Vehicle Urban Traffic Management TestbedZebra Enables Efficient Communication and Collaboration for Parkland Health & HoMonitoring Vibration PatternsContinuous Casting Machines in a Steel FactoryProviding Proactive Support with Intelligent Smart Services Smart Water Filtration Systems
Challenge

Honda Connect Services needed a way to ensure the best possible connected car experience for their customers.

The telematic solution provides this vital premium-adjusting information. The solution also helps detect and deter vehicle or trailer theft – as soon as a theft occurs, monitoring personnel can alert the appropriate authorities, providing an exact location. “With more and more insurance companies and major fleet operators interested in monitoring driver behaviour on the grounds of road safety, efficient logistics and costs, the market for this type of device and associated e-business services is growing rapidly within Italy and the rest of Europe,” says Franco. “The insurance companies are especially interested in the pay-per-use and pay-as-you-drive applications while other organisations employ the technology for road user charging.” “One million vehicles in Italy currently carry such devices and forecasts indicate that the European market will increase tenfold by 2014. However, for our technology to work effectively, we needed a highly reliable wireless data network to carry the information between the vehicles and monitoring stations.”

Mitsubishi sought to improve supplier relationships on a global basis and to offer an easy-to-use solution to interact with them. In August 2004, Mitsubishi selected Covisint’s platform to help improve sharing of information and collaborative business processes with its global suppliers. Covisint enabled Mitsubishi to provide its suppliers with immediate access to information and applications to obtain more collaborative working relationships

Road congestion and strained transportation networks are persistent concerns associated with the rapid urbanization of developing and developed economies. A 2015 study1 reported that travel delays due to traffic congestion led to the waste of 3.1 billion gallons of fuel and a loss of nearly 7 billion extra hours to travelers during rush hour traffic, with a nationwide cost of around $160 billion, or $960 per commuter. Alleviating traffic congestion, in addition to improving safety, is leading public and private organizations to explore new mobility paradigms such as ride-share autonomous vehicles. GOAL The goal of the Connected Vehicle Urban Traffic Management (CVUTM) testbed is to create a smart road traffic ecosystem featuring connected vehicles using vehicle-to-vehicle (V2V) and vehicle-to-infrastructure (V2I) technologies, sensor fusion, industrial IoT platforms, cloud infrastructure, and edge analytics. This testbed will serve to preempt road congestion, automatically detect unusual eventson the road, and enable cooperative movement of traffic. In due course, both autonomous and non-autonomous vehicles will participate in this ecosystem with a goal of minimizing road congestion and improve overall improving motorist and pedestrian safety.

Due to the needs of its service area, the new healthcare campus doubled in size. With the vast size difference between the old and new hospital, Parkland had to address several issues — the most critical being adjustments in the day-today patient care provided by its clinical staff. The sheer size of the patient floors — nearly the length of two football fields — was a challenge. That size drove caregivers from a centralized care model to a decentralized one — creating the need to change how communication and collaboration happens.

With a very broad range of applications, steel is an important material and has been developed into the most extensive alloy in the engineering world. Since delivering high quality is absolutely crucial for steel plants, ensuring maximum productivity and the best quality production are the keys to competitiveness in the steel industry. Additionally, working conditions in steel factories are not suitable for workers to stay in for long periods of time, so manufactures usually adopt various machines to complete the steel production processes. However, the precision of these machines is often overestimated and the lack of flexibility also makes supervisors unable to adjust operating procedures. A renowned steel factory in Asia planned to improve its Distributed Control System (DCS) of furnaces as well as addressing the problem of insufficient accuracy. However, most well-known international equipment suppliers can not provide a satisfactory solution and local maintenance because the project needed new technologies to more accurately control equipment operations. By implementing Advantech’s automated monitoring and control solution, steel factories can not only improve the manufacturing processes but can also allow users to add additional functions to the existing system so as to make sure the operation runs at high efficiency.

“For us to maintain low costs and high customer satisfaction while providing improved response times, we need a better, faster way to resolve issues beyond dispatching onsite technicians,” explains Mark Hessinger, Executive Director of Worldwide Service at Gerber Scientific. Gerber faces a continuous need to train new personnel as they are brought into the service organization. A change in strategy for service allows Gerber to build a stronger technical support organization and a more efficient process to bring new field service engineers up to speed. “We have a lot of tenured employees in North America and Europe,” observes Hessinger. “In seven years, the loss of man years will accelerate, so we need to retain product knowledge before it becomes a greater issue and impacts our customers.” Hessinger and his team realized that they needed a solution to remotely connect to their products and identify, diagnose, and resolve issues. Ideally this would happen before their customers even become aware of a problem, reducing the dispatch of onsite technicians or improving first-time fix rates when onsite visits are required. By collecting data from their products deployed in production, the company could begin addressing the aging workforce issue by capturing and retaining information. Collecting information on consumables and parts could automate consumable resupply, optimize spare parts inventory, and enable Gerber to provide true preventive maintenance. “We do not have mean time between failure data because we don’t know how many hours our customers are actually using our products,” says Hessinger. “Some customers use our products a few hours a day, while others use them 24/7. Obtaining actual usage data will help us better plan our spare parts and the consumables required for run times.” Other capabilities identified to help build a business case for their initiative included minimizing product downtime, automating software patch distribution, offering value-added services, providing engineering with product usage data, and delivering remote training on product capabilities for distributors and new technicians.

Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.

But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.

Solution

Jasper's Control Center with it's automated rules and APIs integrated into the Bright Box platform and was an excellent way to manage Honda's Connect Services.

Infomobility.it set out its requirements to three companies, including Vodafone. The formal tender specified three key criteria: high network reliability and coverage, Quality of Service (QoS) and cost-effective network charges for data traffic. The Group chose Vodafone for its ability to deliver on all three criteria. During the testing phase of proposed solutions, Vodafone provided technical support to Infomobility.it’s engineering department and helped its staff to configure an appropriate SIM for a cost-effective M2M communications solution. “One important aspect of the QoS we offer is the updating frequency of the data transmitted by our box. Consequently, we needed a good billing solution and a proprietary encryption protocol to lower data exchange costs,” says Gianluigi Brasili, Chief Technical Officer, Infomobility.it Group. With the Vodafone M2M communications solution in place, Infomobility.it has so far provided Italian insurance companies with around 7,500 InfoBoxes. Tests indicate that network coverage is very good. “The vast majority of vehicles have reported excellent coverage which is especially encouraging considering the terrain in certain parts of Italy,” says Franco.

It was Mitsubishi’s goal to provide the supply base with every opportunity to advance performance and understanding of supplier-related requirements of its own company and its affi liates worldwide. Using a common framework and interface, Covisint’s platform globally integrated cross-functional online applications, which provided suppliers with one, single point-of-access and contact. The multi-phase agreement began with the deployment of the solution in Japan to approximately 1,200 Mitsubishi suppliers. Covisint worked with Mitsubishi to recruit the suppliers using their deployment team to access the Mitsubishi supplier portal in any one of seven languages, including Japanese.

*This is an IIC testbed currently in progress.* LEAD MEMBERS Infosys SUPPORTING COMPANIES Bosch Software Innovations, Real-Time Innovations (RTI) CLOUD SERVICE PROVIDER Microsoft MARKET SEGMENT Transportation (Connected Vehicles, Cooperative Traffic Movement, Shared Autonomous Mobility) FEATURES • The ability to integrate insights from connected vehicles with V2V/V2I technologies and cloud analytics to provide both a microscopic and macroscopic view of road congestion that will augment existing capabilities. • The ability to employ sensors and machine learning algorithms to automatically detect unusual events on the road and use this data to preempt road congestion, and provide such insights to motorists. • The ability to integrate IoT and connected vehicle technologies to enable cooperative movement of traffic and prevent road congestion for both non-autonomous and autonomous vehicles. TESTBED INTRODUCTION This testbed is focused on realizing an IIoT-enabled end-to-end smart mobility ecosystem that is augmented with cloud analytics, edge analytics, machine learning techniques, and V2V/V2I technologies. One of the many prerequisites for efficient movement of private and public autonomous traffic is the ability to evaluate, preempt and prevent road congestion, automatically identify unusual events on the road, and allow for cooperative point-to-point travel. We will adopt a phased approach towards realizing these goals. Directions and instructions regarding routes to take and recommendations on speed for each stretch of the road are provided by the cloud-enabled industrial internet system to the motorist. In due course, when fully autonomous vehicles are introduced into the system they will use this information and perform necessary speed changes and course corrections automatically without the need for driver intervention. MARKET CHALLENGES Widespread adoption of connected vehicle technology is essential for the CVUTM ecosystem to realize its ultimate vision. However, the adoption of CV technologies will follow market needs, and may start in smaller towns and cities and gradually spread to larger metros and states. Although a few auto OEMs are rolling out vehicles with V2V capabilities, federal mandates around CV technologies will benefit the larger adoption of the CVUTM ecosystem. TECHNICAL CHALLENGES A critical technology that enables the usage scenarios described in the testbed is the road-side unit. Adequate coverage of neighborhoods, streets, and highways with road-side units is essential for successful adoption of the CVUTM ecosystem. Meanwhile, other technologies such as LTE Direct and 5G that will allow for direct communications are also being considered to support inter-vehicular connectivity. Nevertheless, this testbed will serve as a stepping stone toward larger deployments of the CVUTM ecosystem at the level of a town, city or state, and serve as a proving ground for integrated industrial internet and existing or newer connected vehicle technologies.

Parkland surveyed its nursing staff to gain feedback on various mobile devices. They selected Zebra Technologies’ MC40-HC enabled with Zebra’s Workforce Connect Voice client. The decision was based on performance, capability, durability and compliance with Parkland’s infection prevention program.

The company decided to utilize its own extensive expertise and cooperated with the System Integrator to develop the required subsystems so that enhancing the billet surface quality and dynamic mold level control based on the original framework. Apart from software, the improvement of the continuous casting process needed to come with powerful and robust devices to provide reliable system operation, the models were required to: support Microsoft operating systems to easily develop customized programs; have better CPU performance to run software; offer various I/O interfaces and expandable connections to meet the required functions; have a wide operating temperature range and anti-interference ability to resist harsh industrial and high electromagnetic environments. According to the customer’s requirements, two subsystems needed to be implemented in the continuous casting machine, including the mold level control system and hydraulic cylinder control system. For the first subsystem, Advantech proposed the TPC-1571 Touch Panel Computer, embedded in the electrical cabinet, to be used as the HMI for users to communicate with the APAX-5571XPE Programmable Automation Controller (PAC) and a variety of APAX-5000 I/O modules (APAX-5017H, APAX-5028, APAX-5040 and APAX-5046). The APAX models are to be used as a compensator in order to provide the stabilization of the molten steel in the mold of a continuous casting machine. With an Intel Atom Dual Core processor, the TPC-1571 is a powerful computer and is able to deal with large amounts of data while its panel features and mounting options offer a better user interface and save installation space compared to a desktop PC with monitor. The APAX-5571XPE, with Intel Celeron M grade CPU and built-in Windows XP Embedded operating system, makes it a high performance and application ready platform to shorten user’s development time. By usingthe APAX I/O modules to collect the signals (including pressure, level, sliding gate, motor, temperature, switch and light), this mold level control system can fully monitor various devices and conditions as well as controlling the casting processes. When the original PID controller is unable to deliver enough signals, managers can switch to the new subsystem which provides faster data acquisition (up to 1000 samples) so as to compensate DCS dynamic level control. Furthermore, since they have been designed with isolated protection, Advantech’s APAX serial products are very resistant to field interference. As for the second subsystem, the APAX-5620 RISC-based controller is responsible for executing hydraulic cylinder control tasks by connecting to different APAX-5000 I/O modules (APAX-5017, APAX-5040, APAX-5046 and APAX-5343E). By providing a CAN bus communication interface, the APAX-5620 can control the steel’s thickness via a CANopen sensor. Unlike the competitor's products, to add an extra pipe to cool the system down, Advantech’s controller and modules support wider operating temperatures to ensure that devices would not be damaged by high temperaturessince the control box has to be installed next to the machine and the field temperature is often above 50˚C. The developer can also configure related hardware settings for the I/O modules through built-in utilities and can effortlessly create the related application programs under the Microsoft Visual Studio .NET or C/C++ programming environment. Technology Deployed: TPC-1571H: Touch Panel Computer With Intel Atom Dual Core Processor APAX-5571XPE: PACs with Intel Celeron M CPU APAX-5017H: 12-ch high speed analog input module APAX-5028: 8-ch analog output module APAX-5040: 24-ch digital input module APAX-5046: 24-ch digital output module APAX-5620: PAC with Marvel XScale CPU, CAN, WinCE APAX-5017: 12-ch Analog Input Module APAX-5040: 24-ch digital input module APAX-5046: 24-ch digital output module APAX-5343E : Power Supply for APAXExpansion Module

To get to market quicker, Hessinger and his team decided to buy a solution rather than build one. By choosing PTC® Axeda® software, Gerber was able to quickly implement their smart solutions. “We chose PTC Axeda because their Softwareas-a-Service (SaaS) solution would get us to market fast,” says Hessinger. “We felt confident that we could connect to a range of products while ensuring safety, security, and compliance.” Gerber Scientific uses PTC Axeda software to drive its next-generation service delivery model, branded as GERBERconnect™. Gerber Technology is the first to offer the GERBERconnect solution, initially rolling out the offering to customers of their GERBERcutter ® XLc7000 and Z7 automated cutting machines. GERBERconnect enables Hessinger’s team to monitor its customers’ machines and detect problems before they interrupt production. GERBERconnect enables Gerber’s cutters to “call home” when potential errors are sensed. Gerber technicians then remotely and securely access a customer’s system for further proactive fault detection and troubleshooting.

Ozner is leveraging Ayla’s IoT cloud platform to better manage and maintain its connected filtration systems and to help expand its sales into international markets.

The Ayla Insights business intelligence and analytics tool was employed to obtain real-world customer data from the Ozner Water connected smart-filtration systems in use. The customer data collected through Ayla insights included additional maintenance and service checkpoints from the deployed systems.

Meanwhile, Ayla engineers built Ozner a mobile app that lets Chinese customers remotely control their own filtration systems using popular social networks, such as Weixin (aka WeChat).

Customer

Honda and Bright Box, a European top tier supplier of solutions and platforms for the connected car industry.

Based in the Italian province of Teramo, the Infomobility.it Group provides telematic solutions for its haulage and insurance customers. The Group began by providing remote sensing devices and its portfolio now also includes geographic information and satellite navigation systems and, more recently, driving monitoring products.

Automotive Manufacturers

Medical service providers.

A renowned steel factory in Asia

Gerber Technology, a business unit of Gerber Scientific, Inc., develops and manufactures the world’s leading brands of integrated software and hardware automation systems for the sewn products and flexible materials industries. These systems automate and significantly improve the efficiency of information management, product design and development, and pre-production and production processes. The company offers specialized solutions to a variety of end-user markets including apparel, aerospace, transportation interiors, furniture, composites, and industrial fabrics.

Ozner Water International Holding is part of a large Chinese company that develops, manufactures and sells water-purification systems.

Solution TypeIOTIOTIOTIOTIOTIOTIOTIOTIOT
Solution MaturityMature (technology has been on the market for > 5 years)Mature (technology has been on the market for > 5 years)Mature (technology has been on the market for > 5 years)Emerging (technology has been on the market for > 2 years)Emerging (technology has been on the market for > 2 years)Emerging (technology has been on the market for > 2 years)Mature (technology has been on the market for > 5 years)Emerging (technology has been on the market for > 2 years)Mature (technology has been on the market for > 5 years)
Data Collected
Supporting Files
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Youtube Video ID

Use Cases
Use CasesFleet Management (FM)Fleet Management (FM)Manufacturing System AutomationSmart City OperationsProcess Control & Optimization (PCO)Machine Condition MonitoringProcess Control & Optimization (PCO)Predictive Maintenance (PdM)

Operational Impact
Impact #1

Best possible customer experience – Honda uses automated rules and APIs to continuously monitor and proactively service connected vehicles for pan-European drivers.

Registered users have access to individual applications and procurementrelated information as well as the portal pages of Mitsubishi Motors’ major locations. Internet-based applications enable Mitsubishi’s supplier partners to become thoroughly networked with Mitsubishi, offering reduced timeto-market, increased process quality and more.

Address Smart City Urban mobility needs, which include improved overall driving experience, reduced lost time in traffic, and improved well-being and health of citizens owing to decreased emissions.

Parkland’s decision to implement a mobile solution enabled the nursing staff to focus on what’s most important — patient care. The solution gives nurses the ability to communicate in real-time, access right-now information, and take the right action with that information.

Real Time Monitoring of machines Increased Efficiency in the consistent flow of the process

More cost effective in controling and monitoring steel manufacturing process.

Reduced field service visits in Australia, China, Europe, and the United States

Expand its knowledge of customer requirements and use the information for future product improvements. Anticipate many more of its customers’ needs before they became service problems or system malfunctions

Impact #2

Optimized telematics– Bright Box partners with Post Luxembourg to provide quality, cost-effective managed connectivity for Honda’s remote services across Europe.

In particular, these advantages have led to cost savings for both Mitsubishi and suppliers. In just 90 days, Covisint’s platform provided a secure infrastructure based on the Covisint federated identity management model to help ensure the security of Mitsubishi information and applications. This includes integrated automotive-specifi c applications for sharing a library of documents and secure bulletin broadcasts to increase the visibility of information across the supply chain and achieve better decisions with current, real-time information.

Provide insights into the functioning of a connected vehicle-IIoT integrated architecture at the scale of a neighborhood, municipality, and city.

Parkland’s leadership can track all patient activities from positive patient identification, specimen collection, laboratory specimen tracking, and pharmacy medication administration. Additionally, hospital staff communication with voice and secure texting, along with patient alerts and alarms — this all helps increase patient safety, care and satisfaction.

Decreased Downtime due to early detection of possible machine failure Predictive Maintenance with alert systems

Effectively improve the quality of the steel billet

Resolved issues to avoid downtime before customer is even aware

Allow customers to control and monitor their filtration systems anytime, anywhere—and communicate with Ozner customer service—via smartphone and their favorite social network.

Impact #3

Global scale – Control Center enables Bright Box to quickly scale telematics services across 5 continents and 7 automotive OEMs.

By leveraging Covisint’s platform, Mitsubishi avoided the expense and time to develop a portal internally and accelerated the rollout of its internal applications to suppliers. The portal enables a single global access point to all online applications as well as easy navigation and processing of system transactions.

Serve as proving ground for a Smart Connected Ecosystem for autonomous or self-driving cars that allows for cooperative movement, improved safety, and testing and deploying ride-sharing mobility paradigms.

The technology solution also helps the hospital escalation process. Instead of multiple staff members responding to a specific call, the process allows someone to accept a response and complete the job without potentially three or four nurses responding to the same call.

Data Aggregation for studying patterns and calculating the OEE.

Regionalized and reduced overall inventory levels. Ensured next-day part delivery.

Conquer long-distance maintenance and service concerns as the company expands beyond China into international markets


Quantitative Benefit
Benefit #1
Some insurance companies have reduced individual premiums by between 10 and 25% and large fleet operators have seen premiums fall by as much as 60%.

Improved first-time fix rate by 5%

Benefit #2
Over one year, the company forecasts turnover will increase from €4.8 million to €6.4 million, with approximately 15,000 InfoBox devices installed in vehicles.
Benefit #3

Technology
Hardware
SoftwareJasper Control CenterAxeda Machine CloudAyla Networks IoT Platform
Tech PartnersIndustrial Internet Consortium (IIC)MicrosoftRTIBosch

IoT Snapshot: Hardware
Processors & Boards
Transceivers
Sensors & Actuators
Gateways
Devices & Equipment
Wearables

IoT Snapshot: Software
Software as a Service
Artificial Intelligence
Platform as a Service
Cybersecurity
Infrastructure as a Service

IoT Snapshot: Service
System Integration
Hardware Development
Software Development
Network Connectivity

Industries
Heavy Vehicle
Automotive
Transportation
Energy
Construction & Buildings
Equipment & Machinery
Mining
Chemicals
Other

Functions
Discrete Manufacturing
Process Manufacturing
Maintenance
Logistics & Warehousing
Product Development
Quality Assurance
Other

Connectivity Protocols
6LoWPAN
AMQP
ANT
Alljoyn
BACnet
Bluetooth
Brillo
Cellular
CoAP
DDS
DNS-SD
DigiMesh
EnOcean
Ethernet
FirstNet
Hypercat
IO-Link
IPSO
IPv6
IoTivity
KNX
LPWAN
LWM2M
LoRaWAN
LonWorks
M-Bus
MQTT
Modbus
NFC
Neul
oneM2M
PROFIBUS
RFID
RS-232
RS-422
RS-485
Satellite
Sigfox
Thread
UDP
UPnP
Weave
WebSocket
Wi SUN
Wi-Fi
WirelessHart
XMPP
Z-Wave
ZigBee
Other frequency

Overview
ImageEnhancing Honda's Connected Car ExperienceReal-time In-vehicle MonitoringCovisint Improves Mitsubishi's Collaboration With Its Supply ChainIIC Connected Vehicle Urban Traffic Management TestbedZebra Enables Efficient Communication and Collaboration for Parkland Health & HoMonitoring Vibration PatternsContinuous Casting Machines in a Steel FactoryProviding Proactive Support with Intelligent Smart Services Smart Water Filtration Systems
Verified Vendor
SnapshotEnhancing Honda's Connected Car ExperienceReal-time In-vehicle MonitoringCovisint Improves Mitsubishi's Collaboration With Its Supply ChainIIC Connected Vehicle Urban Traffic Management TestbedZebra Enables Efficient Communication and Collaboration for Parkland Health & HoMonitoring Vibration PatternsContinuous Casting Machines in a Steel FactoryProviding Proactive Support with Intelligent Smart Services Smart Water Filtration Systems
Challenge

Honda Connect Services needed a way to ensure the best possible connected car experience for their customers.

The telematic solution provides this vital premium-adjusting information. The solution also helps detect and deter vehicle or trailer theft – as soon as a theft occurs, monitoring personnel can alert the appropriate authorities, providing an exact location. “With more and more insurance companies and major fleet operators interested in monitoring driver behaviour on the grounds of road safety, efficient logistics and costs, the market for this type of device and associated e-business services is growing rapidly within Italy and the rest of Europe,” says Franco. “The insurance companies are especially interested in the pay-per-use and pay-as-you-drive applications while other organisations employ the technology for road user charging.” “One million vehicles in Italy currently carry such devices and forecasts indicate that the European market will increase tenfold by 2014. However, for our technology to work effectively, we needed a highly reliable wireless data network to carry the information between the vehicles and monitoring stations.”

Mitsubishi sought to improve supplier relationships on a global basis and to offer an easy-to-use solution to interact with them. In August 2004, Mitsubishi selected Covisint’s platform to help improve sharing of information and collaborative business processes with its global suppliers. Covisint enabled Mitsubishi to provide its suppliers with immediate access to information and applications to obtain more collaborative working relationships

Road congestion and strained transportation networks are persistent concerns associated with the rapid urbanization of developing and developed economies. A 2015 study1 reported that travel delays due to traffic congestion led to the waste of 3.1 billion gallons of fuel and a loss of nearly 7 billion extra hours to travelers during rush hour traffic, with a nationwide cost of around $160 billion, or $960 per commuter. Alleviating traffic congestion, in addition to improving safety, is leading public and private organizations to explore new mobility paradigms such as ride-share autonomous vehicles. GOAL The goal of the Connected Vehicle Urban Traffic Management (CVUTM) testbed is to create a smart road traffic ecosystem featuring connected vehicles using vehicle-to-vehicle (V2V) and vehicle-to-infrastructure (V2I) technologies, sensor fusion, industrial IoT platforms, cloud infrastructure, and edge analytics. This testbed will serve to preempt road congestion, automatically detect unusual eventson the road, and enable cooperative movement of traffic. In due course, both autonomous and non-autonomous vehicles will participate in this ecosystem with a goal of minimizing road congestion and improve overall improving motorist and pedestrian safety.

Due to the needs of its service area, the new healthcare campus doubled in size. With the vast size difference between the old and new hospital, Parkland had to address several issues — the most critical being adjustments in the day-today patient care provided by its clinical staff. The sheer size of the patient floors — nearly the length of two football fields — was a challenge. That size drove caregivers from a centralized care model to a decentralized one — creating the need to change how communication and collaboration happens.

With a very broad range of applications, steel is an important material and has been developed into the most extensive alloy in the engineering world. Since delivering high quality is absolutely crucial for steel plants, ensuring maximum productivity and the best quality production are the keys to competitiveness in the steel industry. Additionally, working conditions in steel factories are not suitable for workers to stay in for long periods of time, so manufactures usually adopt various machines to complete the steel production processes. However, the precision of these machines is often overestimated and the lack of flexibility also makes supervisors unable to adjust operating procedures. A renowned steel factory in Asia planned to improve its Distributed Control System (DCS) of furnaces as well as addressing the problem of insufficient accuracy. However, most well-known international equipment suppliers can not provide a satisfactory solution and local maintenance because the project needed new technologies to more accurately control equipment operations. By implementing Advantech’s automated monitoring and control solution, steel factories can not only improve the manufacturing processes but can also allow users to add additional functions to the existing system so as to make sure the operation runs at high efficiency.

“For us to maintain low costs and high customer satisfaction while providing improved response times, we need a better, faster way to resolve issues beyond dispatching onsite technicians,” explains Mark Hessinger, Executive Director of Worldwide Service at Gerber Scientific. Gerber faces a continuous need to train new personnel as they are brought into the service organization. A change in strategy for service allows Gerber to build a stronger technical support organization and a more efficient process to bring new field service engineers up to speed. “We have a lot of tenured employees in North America and Europe,” observes Hessinger. “In seven years, the loss of man years will accelerate, so we need to retain product knowledge before it becomes a greater issue and impacts our customers.” Hessinger and his team realized that they needed a solution to remotely connect to their products and identify, diagnose, and resolve issues. Ideally this would happen before their customers even become aware of a problem, reducing the dispatch of onsite technicians or improving first-time fix rates when onsite visits are required. By collecting data from their products deployed in production, the company could begin addressing the aging workforce issue by capturing and retaining information. Collecting information on consumables and parts could automate consumable resupply, optimize spare parts inventory, and enable Gerber to provide true preventive maintenance. “We do not have mean time between failure data because we don’t know how many hours our customers are actually using our products,” says Hessinger. “Some customers use our products a few hours a day, while others use them 24/7. Obtaining actual usage data will help us better plan our spare parts and the consumables required for run times.” Other capabilities identified to help build a business case for their initiative included minimizing product downtime, automating software patch distribution, offering value-added services, providing engineering with product usage data, and delivering remote training on product capabilities for distributors and new technicians.

Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.

But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.

Solution

Jasper's Control Center with it's automated rules and APIs integrated into the Bright Box platform and was an excellent way to manage Honda's Connect Services.

Infomobility.it set out its requirements to three companies, including Vodafone. The formal tender specified three key criteria: high network reliability and coverage, Quality of Service (QoS) and cost-effective network charges for data traffic. The Group chose Vodafone for its ability to deliver on all three criteria. During the testing phase of proposed solutions, Vodafone provided technical support to Infomobility.it’s engineering department and helped its staff to configure an appropriate SIM for a cost-effective M2M communications solution. “One important aspect of the QoS we offer is the updating frequency of the data transmitted by our box. Consequently, we needed a good billing solution and a proprietary encryption protocol to lower data exchange costs,” says Gianluigi Brasili, Chief Technical Officer, Infomobility.it Group. With the Vodafone M2M communications solution in place, Infomobility.it has so far provided Italian insurance companies with around 7,500 InfoBoxes. Tests indicate that network coverage is very good. “The vast majority of vehicles have reported excellent coverage which is especially encouraging considering the terrain in certain parts of Italy,” says Franco.

It was Mitsubishi’s goal to provide the supply base with every opportunity to advance performance and understanding of supplier-related requirements of its own company and its affi liates worldwide. Using a common framework and interface, Covisint’s platform globally integrated cross-functional online applications, which provided suppliers with one, single point-of-access and contact. The multi-phase agreement began with the deployment of the solution in Japan to approximately 1,200 Mitsubishi suppliers. Covisint worked with Mitsubishi to recruit the suppliers using their deployment team to access the Mitsubishi supplier portal in any one of seven languages, including Japanese.

*This is an IIC testbed currently in progress.* LEAD MEMBERS Infosys SUPPORTING COMPANIES Bosch Software Innovations, Real-Time Innovations (RTI) CLOUD SERVICE PROVIDER Microsoft MARKET SEGMENT Transportation (Connected Vehicles, Cooperative Traffic Movement, Shared Autonomous Mobility) FEATURES • The ability to integrate insights from connected vehicles with V2V/V2I technologies and cloud analytics to provide both a microscopic and macroscopic view of road congestion that will augment existing capabilities. • The ability to employ sensors and machine learning algorithms to automatically detect unusual events on the road and use this data to preempt road congestion, and provide such insights to motorists. • The ability to integrate IoT and connected vehicle technologies to enable cooperative movement of traffic and prevent road congestion for both non-autonomous and autonomous vehicles. TESTBED INTRODUCTION This testbed is focused on realizing an IIoT-enabled end-to-end smart mobility ecosystem that is augmented with cloud analytics, edge analytics, machine learning techniques, and V2V/V2I technologies. One of the many prerequisites for efficient movement of private and public autonomous traffic is the ability to evaluate, preempt and prevent road congestion, automatically identify unusual events on the road, and allow for cooperative point-to-point travel. We will adopt a phased approach towards realizing these goals. Directions and instructions regarding routes to take and recommendations on speed for each stretch of the road are provided by the cloud-enabled industrial internet system to the motorist. In due course, when fully autonomous vehicles are introduced into the system they will use this information and perform necessary speed changes and course corrections automatically without the need for driver intervention. MARKET CHALLENGES Widespread adoption of connected vehicle technology is essential for the CVUTM ecosystem to realize its ultimate vision. However, the adoption of CV technologies will follow market needs, and may start in smaller towns and cities and gradually spread to larger metros and states. Although a few auto OEMs are rolling out vehicles with V2V capabilities, federal mandates around CV technologies will benefit the larger adoption of the CVUTM ecosystem. TECHNICAL CHALLENGES A critical technology that enables the usage scenarios described in the testbed is the road-side unit. Adequate coverage of neighborhoods, streets, and highways with road-side units is essential for successful adoption of the CVUTM ecosystem. Meanwhile, other technologies such as LTE Direct and 5G that will allow for direct communications are also being considered to support inter-vehicular connectivity. Nevertheless, this testbed will serve as a stepping stone toward larger deployments of the CVUTM ecosystem at the level of a town, city or state, and serve as a proving ground for integrated industrial internet and existing or newer connected vehicle technologies.

Parkland surveyed its nursing staff to gain feedback on various mobile devices. They selected Zebra Technologies’ MC40-HC enabled with Zebra’s Workforce Connect Voice client. The decision was based on performance, capability, durability and compliance with Parkland’s infection prevention program.

The company decided to utilize its own extensive expertise and cooperated with the System Integrator to develop the required subsystems so that enhancing the billet surface quality and dynamic mold level control based on the original framework. Apart from software, the improvement of the continuous casting process needed to come with powerful and robust devices to provide reliable system operation, the models were required to: support Microsoft operating systems to easily develop customized programs; have better CPU performance to run software; offer various I/O interfaces and expandable connections to meet the required functions; have a wide operating temperature range and anti-interference ability to resist harsh industrial and high electromagnetic environments. According to the customer’s requirements, two subsystems needed to be implemented in the continuous casting machine, including the mold level control system and hydraulic cylinder control system. For the first subsystem, Advantech proposed the TPC-1571 Touch Panel Computer, embedded in the electrical cabinet, to be used as the HMI for users to communicate with the APAX-5571XPE Programmable Automation Controller (PAC) and a variety of APAX-5000 I/O modules (APAX-5017H, APAX-5028, APAX-5040 and APAX-5046). The APAX models are to be used as a compensator in order to provide the stabilization of the molten steel in the mold of a continuous casting machine. With an Intel Atom Dual Core processor, the TPC-1571 is a powerful computer and is able to deal with large amounts of data while its panel features and mounting options offer a better user interface and save installation space compared to a desktop PC with monitor. The APAX-5571XPE, with Intel Celeron M grade CPU and built-in Windows XP Embedded operating system, makes it a high performance and application ready platform to shorten user’s development time. By usingthe APAX I/O modules to collect the signals (including pressure, level, sliding gate, motor, temperature, switch and light), this mold level control system can fully monitor various devices and conditions as well as controlling the casting processes. When the original PID controller is unable to deliver enough signals, managers can switch to the new subsystem which provides faster data acquisition (up to 1000 samples) so as to compensate DCS dynamic level control. Furthermore, since they have been designed with isolated protection, Advantech’s APAX serial products are very resistant to field interference. As for the second subsystem, the APAX-5620 RISC-based controller is responsible for executing hydraulic cylinder control tasks by connecting to different APAX-5000 I/O modules (APAX-5017, APAX-5040, APAX-5046 and APAX-5343E). By providing a CAN bus communication interface, the APAX-5620 can control the steel’s thickness via a CANopen sensor. Unlike the competitor's products, to add an extra pipe to cool the system down, Advantech’s controller and modules support wider operating temperatures to ensure that devices would not be damaged by high temperaturessince the control box has to be installed next to the machine and the field temperature is often above 50˚C. The developer can also configure related hardware settings for the I/O modules through built-in utilities and can effortlessly create the related application programs under the Microsoft Visual Studio .NET or C/C++ programming environment. Technology Deployed: TPC-1571H: Touch Panel Computer With Intel Atom Dual Core Processor APAX-5571XPE: PACs with Intel Celeron M CPU APAX-5017H: 12-ch high speed analog input module APAX-5028: 8-ch analog output module APAX-5040: 24-ch digital input module APAX-5046: 24-ch digital output module APAX-5620: PAC with Marvel XScale CPU, CAN, WinCE APAX-5017: 12-ch Analog Input Module APAX-5040: 24-ch digital input module APAX-5046: 24-ch digital output module APAX-5343E : Power Supply for APAXExpansion Module

To get to market quicker, Hessinger and his team decided to buy a solution rather than build one. By choosing PTC® Axeda® software, Gerber was able to quickly implement their smart solutions. “We chose PTC Axeda because their Softwareas-a-Service (SaaS) solution would get us to market fast,” says Hessinger. “We felt confident that we could connect to a range of products while ensuring safety, security, and compliance.” Gerber Scientific uses PTC Axeda software to drive its next-generation service delivery model, branded as GERBERconnect™. Gerber Technology is the first to offer the GERBERconnect solution, initially rolling out the offering to customers of their GERBERcutter ® XLc7000 and Z7 automated cutting machines. GERBERconnect enables Hessinger’s team to monitor its customers’ machines and detect problems before they interrupt production. GERBERconnect enables Gerber’s cutters to “call home” when potential errors are sensed. Gerber technicians then remotely and securely access a customer’s system for further proactive fault detection and troubleshooting.

Ozner is leveraging Ayla’s IoT cloud platform to better manage and maintain its connected filtration systems and to help expand its sales into international markets.

The Ayla Insights business intelligence and analytics tool was employed to obtain real-world customer data from the Ozner Water connected smart-filtration systems in use. The customer data collected through Ayla insights included additional maintenance and service checkpoints from the deployed systems.

Meanwhile, Ayla engineers built Ozner a mobile app that lets Chinese customers remotely control their own filtration systems using popular social networks, such as Weixin (aka WeChat).

Customer

Honda and Bright Box, a European top tier supplier of solutions and platforms for the connected car industry.

Based in the Italian province of Teramo, the Infomobility.it Group provides telematic solutions for its haulage and insurance customers. The Group began by providing remote sensing devices and its portfolio now also includes geographic information and satellite navigation systems and, more recently, driving monitoring products.

Automotive Manufacturers

Medical service providers.

A renowned steel factory in Asia

Gerber Technology, a business unit of Gerber Scientific, Inc., develops and manufactures the world’s leading brands of integrated software and hardware automation systems for the sewn products and flexible materials industries. These systems automate and significantly improve the efficiency of information management, product design and development, and pre-production and production processes. The company offers specialized solutions to a variety of end-user markets including apparel, aerospace, transportation interiors, furniture, composites, and industrial fabrics.

Ozner Water International Holding is part of a large Chinese company that develops, manufactures and sells water-purification systems.

Solution TypeIOTIOTIOTIOTIOTIOTIOTIOTIOT
Solution MaturityMature (technology has been on the market for > 5 years)Mature (technology has been on the market for > 5 years)Mature (technology has been on the market for > 5 years)Emerging (technology has been on the market for > 2 years)Emerging (technology has been on the market for > 2 years)Emerging (technology has been on the market for > 2 years)Mature (technology has been on the market for > 5 years)Emerging (technology has been on the market for > 2 years)Mature (technology has been on the market for > 5 years)
Data Collected
Supporting Files
Original Full Case Study Open in new tab Open in new tab Open in new tab Open in new tab Open in new tab Open in new tab Open in new tab
Youtube Video ID

Use Cases
Use CasesFleet Management (FM)Fleet Management (FM)Manufacturing System AutomationSmart City OperationsProcess Control & Optimization (PCO)Machine Condition MonitoringProcess Control & Optimization (PCO)Predictive Maintenance (PdM)

Operational Impact
Impact #1

Best possible customer experience – Honda uses automated rules and APIs to continuously monitor and proactively service connected vehicles for pan-European drivers.

Registered users have access to individual applications and procurementrelated information as well as the portal pages of Mitsubishi Motors’ major locations. Internet-based applications enable Mitsubishi’s supplier partners to become thoroughly networked with Mitsubishi, offering reduced timeto-market, increased process quality and more.

Address Smart City Urban mobility needs, which include improved overall driving experience, reduced lost time in traffic, and improved well-being and health of citizens owing to decreased emissions.

Parkland’s decision to implement a mobile solution enabled the nursing staff to focus on what’s most important — patient care. The solution gives nurses the ability to communicate in real-time, access right-now information, and take the right action with that information.

Real Time Monitoring of machines Increased Efficiency in the consistent flow of the process

More cost effective in controling and monitoring steel manufacturing process.

Reduced field service visits in Australia, China, Europe, and the United States

Expand its knowledge of customer requirements and use the information for future product improvements. Anticipate many more of its customers’ needs before they became service problems or system malfunctions

Impact #2

Optimized telematics– Bright Box partners with Post Luxembourg to provide quality, cost-effective managed connectivity for Honda’s remote services across Europe.

In particular, these advantages have led to cost savings for both Mitsubishi and suppliers. In just 90 days, Covisint’s platform provided a secure infrastructure based on the Covisint federated identity management model to help ensure the security of Mitsubishi information and applications. This includes integrated automotive-specifi c applications for sharing a library of documents and secure bulletin broadcasts to increase the visibility of information across the supply chain and achieve better decisions with current, real-time information.

Provide insights into the functioning of a connected vehicle-IIoT integrated architecture at the scale of a neighborhood, municipality, and city.

Parkland’s leadership can track all patient activities from positive patient identification, specimen collection, laboratory specimen tracking, and pharmacy medication administration. Additionally, hospital staff communication with voice and secure texting, along with patient alerts and alarms — this all helps increase patient safety, care and satisfaction.

Decreased Downtime due to early detection of possible machine failure Predictive Maintenance with alert systems

Effectively improve the quality of the steel billet

Resolved issues to avoid downtime before customer is even aware

Allow customers to control and monitor their filtration systems anytime, anywhere—and communicate with Ozner customer service—via smartphone and their favorite social network.

Impact #3

Global scale – Control Center enables Bright Box to quickly scale telematics services across 5 continents and 7 automotive OEMs.

By leveraging Covisint’s platform, Mitsubishi avoided the expense and time to develop a portal internally and accelerated the rollout of its internal applications to suppliers. The portal enables a single global access point to all online applications as well as easy navigation and processing of system transactions.

Serve as proving ground for a Smart Connected Ecosystem for autonomous or self-driving cars that allows for cooperative movement, improved safety, and testing and deploying ride-sharing mobility paradigms.

The technology solution also helps the hospital escalation process. Instead of multiple staff members responding to a specific call, the process allows someone to accept a response and complete the job without potentially three or four nurses responding to the same call.

Data Aggregation for studying patterns and calculating the OEE.

Regionalized and reduced overall inventory levels. Ensured next-day part delivery.

Conquer long-distance maintenance and service concerns as the company expands beyond China into international markets


Quantitative Benefit
Benefit #1
Some insurance companies have reduced individual premiums by between 10 and 25% and large fleet operators have seen premiums fall by as much as 60%.

Improved first-time fix rate by 5%

Benefit #2
Over one year, the company forecasts turnover will increase from €4.8 million to €6.4 million, with approximately 15,000 InfoBox devices installed in vehicles.
Benefit #3

Technology
Hardware
SoftwareJasper Control CenterAxeda Machine CloudAyla Networks IoT Platform
Tech PartnersIndustrial Internet Consortium (IIC)MicrosoftRTIBosch

IoT Snapshot: Hardware
Processors & Boards
Transceivers
Sensors & Actuators
Gateways
Devices & Equipment
Wearables

IoT Snapshot: Software
Software as a Service
Artificial Intelligence
Platform as a Service
Cybersecurity
Infrastructure as a Service

IoT Snapshot: Service
System Integration
Hardware Development
Software Development
Network Connectivity

Industries
Heavy Vehicle
Automotive
Transportation
Energy
Construction & Buildings
Equipment & Machinery
Mining
Chemicals
Other

Functions
Discrete Manufacturing
Process Manufacturing
Maintenance
Logistics & Warehousing
Product Development
Quality Assurance
Other

Connectivity Protocols
6LoWPAN
AMQP
ANT
Alljoyn
BACnet
Bluetooth
Brillo
Cellular
CoAP
DDS
DNS-SD
DigiMesh
EnOcean
Ethernet
FirstNet
Hypercat
IO-Link
IPSO
IPv6
IoTivity
KNX
LPWAN
LWM2M
LoRaWAN
LonWorks
M-Bus
MQTT
Modbus
NFC
Neul
oneM2M
PROFIBUS
RFID
RS-232
RS-422
RS-485
Satellite
Sigfox
Thread
UDP
UPnP
Weave
WebSocket
Wi SUN
Wi-Fi
WirelessHart
XMPP
Z-Wave
ZigBee
Other frequency