To put the foundational enterprise data analytics platform in place, C3.ai and the utility worked together to aggregate two years of data from 13 source systems covering 5 million customer accounts. The joint team then designed requirements for third-part data use and configuration of the basic AMI Operations application. Once the integrated data image was in place, the team configured two machine learning algorithms and 50 analytics to identify deployment and installation issues and determine meter and network health.
The utility can now monitor smart meter deployment to identify any installation or configuration issues. The application also provides real-time status at any level of aggregation—from the individual meter to the overall system—and a prioritized list of meters that require attention. In future phases, the company plans to build on its enterprise data analytics plan for additional customer insight applications and distribution and transmission automation capabilities.
- 10 Month Project
- 13 Source Systems
- 5M Customer Accounts
- 180B+ Annual Rows of Data Integrated