The teams worked together to replace traditional non-technical loss identification processes with the C3 Fraud Detection application. The new application uses advanced AI capabilities to prioritize potential cases of non-technical loss at service points, based on a blend of the magnitude of energy recovery and likelihood of fraud.
The system integrates and correlates 10 trillion rows of data from seven Enel source systems and 22 data integrations into a unified, federated cloud image in near real-time, running on Amazon Web Services. Using analytics and more than 500 advanced machine learning features, C3 Fraud Detection continuously updates probability of fraud for each customer meter.
To improve grid reliability and reduce the occurrence of faults, Enel deployed the C3 Predictive Maintenance application for 5 control centers. The application uses AI to analyze real-time network sensor data, smart meter data, asset maintenance records, and weather data to predict feeder failure.