For over 30 years Elekta has been responsible for introducing many market leading, critical technological advances in radiation oncology. Elekta’s Linear Accelerators support a range of pre-configured and optional delivery techniques, providing the physician with the flexibility to tailor the treatment to suit the needs of each individual patient. Remote access was unavailable on complex devices and Elekta was unable to understand machine performance based on real data, which meant the company could not respond immediately to customer problems. This, in turn, meant that Elekta was unable to detect and solve problems on the spot, restricting the company to a reactive service model. A typical patient treatment schedule could require daily treatment for a period of 4-6 weeks, making machine uptime extremely important. Given the complexity of the device and the amount of data that would need to be collected, it was obvious that an automated solution was required. The infrastructure would need the ability to manage the data volume from the devices and also provide a platform that would scale in both size and complexity. “When a customer buys a service agreement, what they are buying is system uptime. They are buying the ability to consistently deliver treatment… patient to patient,” says Martin Gilday, Vice President of Services at Elekta. “Service is not simply a single engineer with a trunk load of parts, but a full portfolio of technical expertise delivered via multiple channels...it’s a big change in the way that you think about service.” Elekta’s success has been built upon innovative engineering, which led to a culture of in-house work. As the company matured and grew, it realized that this was not necessarily the most effective way of working. With the complexity of the product itself, internal engineering expertise would be crucial to solve the company’s service challenges. While the product itself was unique, the methodologies and best practices of accessing and servicing the product were based on industry standards. When customers have service issues that need to be resolved, machine data must be collected and interpreted, and engineers need a deep level of skills and understanding. An integrated solution that brought the data, knowledge, and skills together in a highly connected environment was required. “Customers see connectivity as providing efficiency gains,” says Bruce Fullerton, Vice President of Service and Support. “Their key performance indicators are based around how many customers they can treat in a given space of time.”
WIN-911’s partner product ALERT is a key element in the Supervisory Control and Data Acquisition (SCADA) system “FabView” from Air Liquide. Air Liquide is the second largest supplier of industrial gasses in the world. This SCADA alarm notification system is specifically designed to monitor, among other things, the distribution of gas in a semiconductor manufacturing plant located in Dresden Germany. Like most operations of its type, this facility can’t afford much downtime in its distribution facility. If ALERT detects a leak in a pipeline, the system evaluates how severe the leak is and transfers the data back to the central site or home office. Once the information is back in the main office, the SCADA alert system then transcribes the data into understandable messages to which employees can respond appropriately.
In order to scale up operations, loT Systems’ client needed a system to monitor vacuum pumps and provide managers with actionable data at near real-time speeds from anywhere, at any time, and on any device. The vacuum pumps are part of vertical furnaces that prepare semiconductor wafers at precise temperatures and pressures according to their clients’ exact specifications. If a pump was about to fail and a manager did not see the alarm, it could lead to a scrap event, costing the client revenue, delaying production with unplanned downtime, and increasing overall manufacturing costs. Managers could not see alarms in real time unless they physically walked around the floor, making predictive maintenance and preventing scrap events harder as the client scaled upwards.
These are serious concerns, especially if blockchains are to usher in the kind of post-industrial revolution that its advocates are predicting. Most of us can’t even protect our passwords, much less our private keys; the idea of integrating a corporation with thousands of employees with a high-tech blockchain seems about as realistic as training a cow to trade derivatives.
Best Buy wanted to quickly develop and deploy apps to achieve business goals. Also, create apps that are scalable and low-maintenance.
Prior to EVRYTHNG's services, it was considered an unavoidable and unsolvable problem to to rapidly test and scale applications to deliver traceability, transparency, authenticity and reward tokens to customers through distributed ledger technology (DLT).
In 2016, Kevin Stoddard, a managing partner, had a problem. InControl’s customers required sensors on several equipment distributed across multiple sites and locations. To accomplish this, InControl needed a cost-effective solution fast. They also needed this solution to be intuitive for the equipment owners, highly secure, and broadly capable of delivering custom analytics to clients around the world.
Fuel delivery has always had some built-in inefficiency. Like most fuel and lubricant distributors, Retif Oil & Fuel followed a keep full model when restocking fuel tanks and was spending too much money topping off customer fuel tanks and making emergency deliveries. Without an accurate view of customer fuel stocks it was impossible to determine who needed fuel or how much they actually needed.
Providing machine-to-machine (M2M) wireless connectivity to deliver vital traffic information to local municipalities and their motorists to improve traffic safety.
Elekta chose PTC® Axeda® software as the technology behind Elekta IntelliMax™, an Intelligent Device Management (IDM) system. The system directly addresses three significant challenges faced by healthcare providers: reducing operational costs, improving customer service, and increasing equipment uptime. Implementing PTC Axeda software and remote connectivity enables a clear information display on Elekta’s device dashboard, helping with the knowledge comfort level of individual users. Additionally, the ability to trigger notifications based on alarms allows for predictive maintenance, which means that potential issues can be identified, and possibly resolved, almost immediately before they cause a service interruption. If an engineer needs to visit a customer site, potential solutions can be identified in advance, assisting the Field Service Engineer (FSE) in resolving the problem when they first arrive. Together, PTC Axeda software and the Elekta Intellimax tool enable a number of valuable service strategies and processes. Automated alerts will advise the FSEs of potential problems, which can be used to diagnose the machine. The use of Intellimax can be integrated into Elekta’s Service Desk environment and enable an immediate response to customer service requests. “Connecting our devices has become an enabler for predictive maintenance,” says Gilday. “This means that we can identify and resolve potential issues before they become a service interruption to our customers. If a problem does occur, we can investigate the issue, identify potential solutions, and assist the FSE to swiftly resolve the problem.”
IoT Systems installed the SenseQ edge computing solution. SenseQ monitors the data coming from the sensors on the pump and sends alarms to managers via email or SMS when the data indicates that the pump is about to fail. SenseQ’s dashboard, which works on the equipment owner’s smartphone or tablets, also allows managers to visualize data from multiple pumps over longer periods of time without physical inspections or manual data entries. This makes it possible to set benchmarks and evaluate performance over time to make previously invisible information visible.
One new device may bring companies a half-step closer to a blockchain for industrial use. Filament has introduced the Blocklet, a penny-sized hardware dongle that will allow businesses to interface their equipment with blockchains. According to a statement from the company, the device “is designed to interact with multiple blockchains natively, giving businesses a way to attach secure hardware to their existing IoT machines allowing them to transact with each other directly.”
Best Buy used Google App Engine as their development platform, which allowed them to relaunch their original application in only 11 weeks with roughly half the original development resources.
Thanks to the EVRYTHNG Blockchain Integration Hub consumer product brands now have more choices to harness the capabilities — think, provenance or loyalty — of different blockchains while keeping data in a scalable and enterprise-ready digital identity and data management platform.
“Consumer product brands are eager to use a mix of blockchains during a product’s lifecycle, ranging from supply chain to provenance to loyalty use cases. Gaining visibility across all of these blockchains creates a significant challenge for brands,” said Dominique Guinard, CTO & Co-founder, EVRYTHNG. “In a world where blockchain solutions appear on a daily basis, rather than reinventing the wheel, we developed the EVRYTHNG Blockchain Integration Hub as a scalable way to test and connect to multiple blockchains. The EVRYTHNG platform acts as a data aggregator and intelligence and analytics layer between the different blockchain solutions — adding to the feature set available to customers.”
To demonstrate our solutions’ features, IoT Systems created a serverless infrastructure and dashboard to remotely monitor vacuum pumps on-site at semiconductor customer and deliver that valuable data and alerts to equipment owners. Our SenseQ gateway and SenseQ cloud infrastructure were integrated with InControl’s Smart Sensors to securely and reliably transfer data from behind an enterprise firewall to the cloud via Amazon Web Services (see Figure 1). Additionally, SenseQ provides quick, secure device provisioning, and scales easily for new equipment. The solution also includes dynamic thresholds for sensor and alarm types, defined by the SenseQ Engine, to differentiate routine warnings from critical failures. Finally, to meet changing customer needs, we built a configurable dashboard template with visualized equipment data. Equipment owners and operators can use the dashboard from their smartphone, tablet, or PC and receive alarms via in-dashboard notifications, email, or SMS.
After deploying the iTank solution, which runs on a secure, scalable, and robust IoT Platform, Retif personnel and customers can now view tank levels and alerts in the iTank Management Portal.
“The application is color-coded, so they simply look at the customers approaching the 25% full mark. This makes deliveries easy because they can pull up all of the deliveries in a designated area and just service those customers that meet a certain threshold in a geographic region, saving time, money and increasing efficiencies.”
The deployment expanded across more tanks in Retif’s seven state coverage region. To date, Retif has deployed thousands of tank monitors, many of which were installed by Retif personnel.
Web-based, wirelessly enabled, intelligent traffic signs — including radar speed display signs and variable message signs powered by KORE Global Connect. With multi-national customers using web-based interfaces, All Traffic Solutions delivers global access to local traffic data in real-time. The data and statistics collected by these devices are what helps customers determine safety benchmarks, traffic pattern flows and ultimately change the flow of traffic in a city for the better. And by coordinating with KORE, All Traffic Solutions is able to manufacture every device they deploy with wireless connectivity, knowing that global services are available and can be implemented quickly and easily when requested by their customers. This single source solution allows municipalities to take advantage of the wireless connectivity without having to order different equipment. Since every device is installed with this capability, they have the opportunity to decide to use it or not.
Elekta is a human care company pioneering significant innovations and clinical solutions for treating cancer and brain disorders. The company develops sophisticated, state-of-the-art tools and treatment planning systems for radiation therapy, radiosurgery, and brachytherapy. Additionally, the company creates workflow enhancing software systems across the spectrum of cancer care. Headquartered in Stockholm, Sweden, Elekta is a $750 million company that employs approximately 3,500 employees worldwide.
Semiconductor firm that produces semiconductor wafers.
Blockchain based users of Blocklet
Best Buy, a multinational retailer of consumer electronics, home office products, entertainment software, appliances and related services.
Businesses with digital consumer product brand.
InControl Engineering is an innovative solutions company specializing in the design and integration of smart sensors for manufacturing in numerous industries.
Retif Oil & Fuel
Located in State College, Pa., All Traffic Solutions is consistently recognized as a leading innovator in the traffic safety market for speed displays, message signs and imaging products, delivering groundbreaking levels of service and product capability. By integrating cloud technology into all of its products, All Traffic Solutions allows customers to manage all their equipment and data remotely, through a browser.
|Solution Maturity||Mature (technology has been on the market for > 5 years)||Emerging (technology has been on the market for > 2 years)||Emerging (technology has been on the market for > 2 years)||Emerging (technology has been on the market for > 2 years)||Cutting Edge (technology has been on the market for < 2 years)||Cutting Edge (technology has been on the market for < 2 years)||Mature (technology has been on the market for > 5 years)||Emerging (technology has been on the market for > 2 years)|
SCADA alert system then transcribes the data into understandable messages to which employees can respond appropriately.
Vacuum pump: vibration, pressure, and temperature data
Traffic flow trends and patterns.
|Original Full Case Study|| Open in new tab|| Open in new tab|| Open in new tab|| Open in new tab|| Open in new tab|| Open in new tab|| Open in new tab|| Open in new tab|
|Youtube Video ID|
|Use Cases||Process Control & Optimization (PCO)||Predictive Maintenance (PdM)||Predictive Maintenance (PdM)||Asset Lifecycle Management (ALM)||Asset Health Management (AHM)Machine Condition Monitoring||Process Control & Optimization (PCO)||Machine Condition Monitoring||Structural Health Monitoring (SHM)||Smart City Operations|
Increased system uptime and patient throughput
If ALERT detects a leak in a pipeline, the system evaluates how severe the leak is and transfers the data back to the central site or home office
More efficiently predict the capabilities and limitations of their vacuum pumps by evaluating performance over elapsed time.
The Blocklet is a bit like a hardware wallet, targeted and marketed for Industrial IoT use. In short, the Blocklet attempts to do for industrial blockchains what the Ledger and Trezor do for ‘consumer’ applications such as Bitcoin and Ethereum.
Since Best Buy discovered that it can launch new apps in a matter of weeks with only one or two developers, the development team has launched more than ten other web applications on Google App Engine, including:BBY Scan: A QR-code generator that allows users to manage QR codes through various URLs, and routes the requests accordingly.BBY Offer: A real-time app that captures offer data from other systems and manages and uploads offers. It works with various web and mobile apps.Universal View: An app that recognizes the site visitor’s device format (mobile, laptop, tablet, etc.) and adjusts the site view accordingly, with no lag time.
Increased food traceability (EVRYTHNG with OriginTrail) – public & immutable provenance data about raw materials, sustainability, farming methods, etc. Improved product authenticity (EVRYTHNG with Tierion and OriginTrail) – products are given unique digital identities at the point of manufacture providing a link to immutable data about factory, production, distribution and intended market.
Improved situational awareness of predictive maintenance requirements
Municipalities around the world can receive vital traffic and
safety information to better manage traffic flow, implement
new DOT programs, improve driver and pedestrian safety
as well as the reduce traffic congestion.
Improved product design through machine reliability data analysis
ALERT system saves countless hours of investigation by allowing
employees to know exactly what is wrong when they pick up the phone
Better positioned to meet operational demands and yield targets as well as scale more efficiently
Instead of having to navigate the maze of block explorers and private keys, the tiny device can be simply plugged into a computer’s USB ports to interact with data on multiple blockchains.
It gives Best Buy flexibility of views without creating separate sites.
More desireable consumer rewards (EVRYTHNG with BLOCKv) – Consumers purchase a product and scan the digital code (e.g., in an augmented reality game) leading to product registration and the possibility of digital rewards as blockchain tokens.
Lowered costs for all parties
Increasing information flow through a variety of sensors available for data collection (tampering, cameras, speed, traffic patterns, etc.)
Conduct predictive maintenance with quicker response times, and consequently lower risks of scrap events
Filament believes that devices like the Blocklet will play a key role in the “Industrial Internet of Things,” a growing ecosystem of smart, internet-enabled manufacturing technologies, whose economic influence is expected to exceed $12 trillion by 2030.
Securely and reliably transmit data between equipment, sensors, and owners' devices
20% of service requests resolved remotely without the need for an onsite visit
Countless hours of investigation
Retif has reduced the number of unnecessary deliveries by 48%, resulting in a net total in return-on-investment of over $10,000 per month in delivery expenses alone.
If something goes wrong in the distribution facility, someone with the ability to act is going to know about it quickly
|Hardware||Kalewa NB-Iot smart lock|
|Software||Axeda Machine Cloud||Amazon Virtual Private Cloud (VPC)Amazon Elastic Compute Cloud (Amazon EC2)Amazon Route 53Amazon CloudFrontAmazon Simple Storage Service (Amazon S3)Amazon CloudWatch||Google Cloud IoT Core ||EVRYTHNG IoT Platform|
|Tech Partners||Amazon Web Services||Filament|
IoT Snapshot: Hardware
|Processors & Boards|
|Sensors & Actuators|
IoT Snapshot: Software
|Software as a Service|
|Platform as a Service|
|Infrastructure as a Service|
IoT Snapshot: Service
|Construction & Buildings|
|Equipment & Machinery|
|Logistics & Warehousing|