The Luxury Residential Solution for Jade Ocean
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Sensors - Camera / Video Systems
Applicable Industries
- Buildings
Applicable Functions
- Business Operation
Use Cases
- Smart Campus
The Customer
Jade Ocean
About The Customer
Jade Ocean
The Challenge
Jade Ocean is a resort-style high-rise rental property in southern Florida - a 50-story glass tower overlooking the Atlantic Ocean. The property’s management wanted an app that would function as a customer relationship management (CRM) platform for the property and a seamless communication tool for residents and staff.
The Solution
The Jade Ocean app and web portal allow logged-in users to see live camera views of amenities and services. A resident can, for example, see if any lounge chairs are available before heading down to the beach, or see if the car is pulled up to the valet station yet—on their smartphone, TV or computer.
APP FEATURES FOR RESIDENTS
• Communicate easily with the property’s management office
• Browse and reserve amenities
• Take advantage of concierge and valet services
• Manage an authorized visitor list
• See live camera views of amenities from both web portal and mobile app
APP FEATURES FOR STAFF
• Send mass communications to entire resident list or to custom groups
• Use CRM dashboard to manage residents, visitors, pets, vehicles, phone numbers, etc.
• Receive notification of resident requests by email and/or SMS
• Generate a report of requests to manage resources
• Gather business intelligence to help anticipate and meet future resident needs
• Organize and track deliveries to residents
APP FEATURES FOR RESIDENTS
• Communicate easily with the property’s management office
• Browse and reserve amenities
• Take advantage of concierge and valet services
• Manage an authorized visitor list
• See live camera views of amenities from both web portal and mobile app
APP FEATURES FOR STAFF
• Send mass communications to entire resident list or to custom groups
• Use CRM dashboard to manage residents, visitors, pets, vehicles, phone numbers, etc.
• Receive notification of resident requests by email and/or SMS
• Generate a report of requests to manage resources
• Gather business intelligence to help anticipate and meet future resident needs
• Organize and track deliveries to residents
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