Accelerating the
Industrial Internet of Things

Industrial IoT Transforms Field Service Management

Published on 11/28/2016 | Use Cases

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Andy Chatha

Accelerating the Adoption of Industrial Internet of Things.



Reactive field service often involves unacceptably long downtime – particularly for critical equipment. To mitigate this risk, users have internal maintenance staffs and manage extensive spare parts inventories. Now, IoT-enabled remote monitoring, analytics, and proactive maintenance offers opportunities for service providers to reduce or nearly eliminate unplanned downtime at their clients' facilities.

This opportunity requires a solution that integrates disparate systems and associated business processes for remote monitoring, predictive analytics, and field service management (FSM). This "FSM 2.0" approach can enable operating improvements that provide industrial organizations with a competitive advantage to help boost shareholder value.

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