Coastmac Trailers: Overcoming Business Challenges with IoT Integration
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Mining
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- System Integration
- Training
About The Customer
Coastmac Trailers is a well-established trailer manufacturer with a proven track record of delivering exceptional products. With 17 years of experience in the industry, Coastmac has grown from a local operation to a prominent player in the market, serving customers across most states of Australia. The company offers a diverse range of trailers designed for various applications, including heavy machinery transportation, livestock hauling, cargo transportation, and recreational purposes. Known for their commitment to quality and craftsmanship, Coastmac's trailers are built to withstand demanding environments and provide long-lasting performance. The company places a strong emphasis on customer satisfaction, offering personalised service and expert guidance to assist customers in finding the perfect trailer for their needs.
The Challenge
Coastmac Trailers, a reputable trailer manufacturer with 17 years of experience, faced significant business challenges that hindered its growth potential. The company was struggling with outdated systems that limited productivity, operational efficiency, and scalability. Additionally, Coastmac had issues with inventory control, leading to stock management problems and potential customer dissatisfaction. The company's accounting system provider was also demanding a hefty sum for an upgraded solution. To address these challenges and meet its business needs, Coastmac needed modern, integrated systems to streamline operations, enhance efficiency, and provide real-time visibility into inventory, production, sales, and finances.
The Solution
Coastmac Trailers addressed its business challenges by undergoing a full-scale change in its accounting system, adopting Xero, and implementing Fishbowl as a suitable solution that seamlessly integrates with the new accounting system. The integration between Fishbowl and Xero proved to be effortless and streamlined, providing numerous benefits to Coastmac Trailers. Fishbowl offered comprehensive training, excellent customer service, and ongoing guidance throughout the integration process. The ease of use of the Fishbowl system greatly contributed to the success of the integration. The intuitive interface and user-friendly features made it straightforward for Coastmac Trailers to manage inventory, track product movements, and optimize their operations. By integrating Fishbowl with Xero, Coastmac Trailers achieved a seamless flow of information between inventory management and accounting processes.
Operational Impact
Quantitative Benefit
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