Case Studies > Improving Quality Performance in Packaging with IoT: A Thermo Fisher Case Study

Improving Quality Performance in Packaging with IoT: A Thermo Fisher Case Study

Technology Category
  • Drones - Drone Payloads & Accessories
Applicable Industries
  • Packaging
  • Transportation
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Infrastructure Inspection
  • Visual Quality Detection
Services
  • Testing & Certification
  • Training
About The Customer
Thermo Fisher is a renowned global provider of scientific research services, offering an unmatched combination of innovative technologies, purchasing convenience, and comprehensive support. The company's packaging department in Cincinnati, Ohio, is a critical part of its operations, responsible for ensuring the safe and efficient packaging of their products. However, the department was facing significant challenges in terms of quality issues and lack of standard processes across shifts, which were affecting its overall performance and efficiency.
The Challenge
Thermo Fisher's packaging department in Cincinnati, Ohio, was grappling with significant quality issues, primarily line clearance and inspection failures. These issues were causing inefficiencies and disruptions in their operations. The department was also struggling with the lack of a standard process across all shifts, leading to inconsistencies and misalignments between different groups and supervisors. The goal was to establish a standard process throughout the department, align all four shifts for better cohesion, and train operators to keep the line running smoothly.
The Solution
Thermo Fisher turned to SwipeGuide, an IoT solution, to address these challenges. SwipeGuide was successfully implemented in the packaging department, establishing a standard process to align the shifts and train operators. This solution not only provided a platform for standard operating procedures but also facilitated easy access for operators to understand the correct way to perform tasks. Furthermore, the process flow was adjusted to ensure proper execution. The implementation of SwipeGuide also led to quality performance improvement and waste reduction by introducing quality checks at capper machines and bottling machines, thereby reducing downtime.
Operational Impact
  • The implementation of SwipeGuide in Thermo Fisher's packaging department led to significant operational improvements. The department now has a standard process in place, ensuring alignment across all shifts and smoother operations. Operators can easily access the correct procedures to perform tasks, leading to fewer errors and improved efficiency. The introduction of quality checks at critical points in the process, such as at capper machines and bottling machines, has led to a reduction in downtime and waste. Overall, the department's operations have become more streamlined and efficient, leading to improved quality performance.
Quantitative Benefit
  • 75% reduction in time to create Standard Operating Procedures (SOPs)
  • 50% reduction in Single-Minute Exchange of Die (SMED) setup time
  • 20% faster task execution

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