Swift Worldwide Resources: Scaling Growth with New CRM and ATS Solution

Swift Worldwide Resources is a leading specialist supplier in the Oil & Gas sector with over 30 years of exclusive focus in the industry. The firm currently employs over 3,000 contract consultants in over 35 countries worldwide. Swift’s global network and team of recruitment specialists combine to make it the industry leader in contract, direct, and executive placement services. The company has experienced rapid growth since 2006, expanding from six offices to 24 in 2012, a 400 percent increase. Swift’s recruitment process is meticulous, tracking and managing prospective and current candidates throughout their contracts, a process that creates a cycle of repeat business, a key source of revenue for the company.

Swift Worldwide Resources, a leading specialist supplier in the Oil & Gas sector, experienced rapid growth, expanding from six offices to 24 between 2006 and 2012, a 400 percent increase. This growth posed a significant challenge in terms of business scalability. The company needed to create an infrastructure that would not only support its short-term growth but also enable it to plan for longer-term expansion. The recruitment process in the oil and gas sector is subject to rigid and complex contracting requirements, making Swift’s existing candidate management processes resource-intensive and not easily scalable. Prospective and current candidates were meticulously tracked and managed throughout their contracts, a process that created a cycle of repeat business, a key source of revenue for Swift. However, manually updated spreadsheets were proving difficult to maintain during business expansion, leading to an urgent need for a technology that would reduce the risk of human error.

Swift partnered with Bullhorn to address its scalability challenges. Bullhorn provides an integrated solution that includes email, sourcing, applicant tracking, calendaring, task management, job management, and CRM. This solution is available anytime and anywhere via the Internet, supporting virtual employees irrespective of time, location, and device. Delivered on-demand, Bullhorn handles all upgrades and provides flexibility, cost efficiency, and competitive advantage. Importantly, Bullhorn integrates with the industry’s leading back office solutions, allowing Swift to choose the back office strategy that suits them best. This integration was particularly beneficial for Swift as it was satisfied with its existing back office software and needed a solution that would integrate well with it.

• With Bullhorn's integrated solution, Swift transformed its sourcing from a laborious task into a highly automated process. This has enabled Swift to source and place candidates faster than its competition. The solution also improved communication and collaboration within the company. With all candidate and client information easily shared, sales and recruiting gained 360° visibility into each other’s activities, resulting in faster placements and greater client satisfaction. Furthermore, Bullhorn's integration with Swift’s existing back office solution reduced data entry points, automated payroll and billing processes, streamlined operations, and increased the accuracy of data, creating efficiency gains for the company.

• Swift experienced a 400 percent growth since 2006, expanding from six offices to 24 in 2012.
• Bullhorn's solution is available anytime and anywhere, supporting virtual employees irrespective of time, location, and device.
• Bullhorn's integrated solution reduces data entry points, automates payroll and billing processes, streamlines operations, and increases the accuracy of data.