The customer prides itself on excellent engineering and customer centric philosophy, allowing its customer’s minds to be at ease and not worry about machine failure. They can easily deliver the excellent maintenance services to their customers, but there are some processes that can be automated to deliver less downtime for the customer and more efficient maintenance schedules.
The customer adopted the Loop Platform for secure real-time Data Collection of their legacy boilers. Once the data was collected, Loop enabled the customer to perform complex analytics over the data and utilize its predictive models to detect failures of the machines. Based on this analysis, thresholds were placed around the data using Loop Triggers. Once the data went out of these thresholds that indicated failures, a case lead was generated in their Salesforce.com for their Customer Support team so they can be notified. Featuring: - Hosted Loop IoT Platform - Fully White-labeled for their customers - Remote real-time monitoring of their machines - Customized condition monitoring, fault detection, predictive maintenance and alerting - Remote configuration of industrial machines - Customized device management, operational and technical dashboards - Integrations with their enterprise system such as Heroku, and Salesforce.com CRM.