实例探究 > 通过 Revenue.io 提高企业电信的生产力和保留率

通过 Revenue.io 提高企业电信的生产力和保留率

技术

功能应用 - 企业资源规划系统 (ERP)
平台即服务 (PaaS) - 应用开发平台

适用行业

电信

用例

实时定位系统 (RTLS)
时间敏感网络

关于客户

该客户是一家以专注于网络和安全解决方案而闻名的企业电信公司。

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挑战

一家企业电信公司的客户成功团队面临着技术堆栈分散、手动数据记录、缺乏客户对话可见性以及无法将活动与业务成果关联起来等挑战。

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解决方案

该企业电信公司实施了 Revenue.io 平台，该平台为通话、会议、电子邮件和其他代表活动提供了单一无缝界面。该平台自动记录关键数据，为成功领导者提供见解，并让销售代表专注于提高保留率。 Revenue.io 还提供对话情报和实时指导，以提高销售代表的绩效。

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运营影响

The implementation of Revenue.io led to significant operational improvements for the enterprise telecommunications company. The platform's single, seamless interface for various rep activities streamlined the workflow, reducing the time spent on manual data logging and increasing productivity. The automatic logging of key data and actionable insights across turnkey dashboards provided the success leaders with a real-time view of rep activities and their correlation with business outcomes. This visibility enabled them to scale their coaching efforts effectively. Additionally, the conversation intelligence feature of Revenue.io provided in-the-moment guidance to reps during live conversations, ensuring they communicated effectively with customers. This comprehensive solution not only improved the productivity of the reps but also significantly enhanced the company's customer retention efforts.

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数量效益

31% increase in outbound call volume on average
9-hour weekly time savings per rep
$3,636,563 annualized Monthly Recurring Revenue (MRR) growth

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