LogicMonitor 简化了 Logicalis 的客户入门流程
技术
- 传感器 - 液位传感器
用例
- 行为与情绪追踪
- 泄漏与洪水监测
关于客户
Logicalis 是一家全球信息和通信技术 (ICT) 基础设施和服务提供商 (MSP)，为世界各地的客户提供云、SD Wan、容器、数据库等服务。
挑战
在 LogicMonitor 出现之前，客户入职需要长达一个月的时间，涉及一个非常漫长的过程，其中 1 级工程师手动部署和配置设备，并严重依赖 2 级或 3 级工程师提供有关阈值的建议。这个耗时的过程导致了监控方面的许多不一致和差距，以及价值实现时间的延迟，这是竞争激烈的 MSP 行业中一个非常重要的因素。
解决方案
Logicalis开始使用LM的发现功能来部署和自动应用数据源，从而消除了L1工程团队的手动工作。此外，他们还利用开箱即用的阈值来消除对 L2 和 L3 团队的依赖，从而大大降低配置过程中出现问题的风险。
运营影响
数量效益
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