PlanOmatic 通过 RingCentral Messaging API 增强房地产摄影操作
技术
- 平台即服务 (PaaS) - 应用开发平台
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 电信
适用功能
- 采购
- 产品研发
用例
- 租赁金融自动化
- 时间敏感网络
服务
- 系统集成
关于客户
PlanOmatic 是一家总部位于丹佛的公司，为房地产行业提供创新的营销工具。其中包括交互式平面图、虚拟财产游览和高质量摄影。该公司成立于2005年，拥有直接员工49名，与全国签约摄影师130名。 PlanOmatic 的服务通过以最佳方式展示房产，帮助房地产专业人士与购房者建立联系。该公司自 2014 年以来一直是 RingCentral 的客户，在其总部使用基于 RingCentral Office 云的商务电话解决方案，并为其合同摄影师提供扩展。
挑战
PlanOmatic 是一家为房地产行业提供摄影、平面图和互动家居旅游服务的公司，在与其签约摄影师进行有效沟通方面面临着挑战。该公司使用电子邮件通知来通知摄影师有关预约的信息，但由于其日常性质，这些通知经常被忽视。该公司需要一种更直接、更可靠的通信方法，以确保摄影师在正确的时间出现在正确的地点。我们面临的挑战是改进让摄影师在正确的时间到达正确的地点的流程，这对于拍摄出色的房产照片至关重要。
解决方案
PlanOmatic 利用 RingCentral 的平台 API 来创建移动通知系统。该公司开发了一款与 RingCentral 平台集成的通知应用程序。该应用程序使用 Ruby on Rails 开发并使用 Ruby SDK，能够在几天内发送 SMS 文本消息。一旦在 PlanOmatic 的日程安排系统中安排了约会，就会自动触发给摄影师的通知。由于为摄影师分配了 RingCentral 分机而不是专用电话号码，因此向他们发送的通知是通过 RingCentral 的寻呼功能而不是短信发送的。这意味着消息会作为 RingCentral 移动应用程序的推送通知在用户手机上弹出。该公司还创建了一个内部通知 API，其他应用程序可以调用该 API 通过 SMS 或 RingCentral Paging 发送通知。
运营影响
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